Privacy Policy

Electric Wheel (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or use our services.

By accessing our website or engaging with Electric Wheel, you agree to the practices described in this policy.


Information We Collect

We collect personal information only when it is necessary and relevant to our services.

This may include:

  • Name, email address, phone number

  • Company or organization name

  • Motorcycle or vehicle details shared for consultation purposes

  • Messages, enquiries, or information submitted through contact forms or email

  • Technical data such as IP address, browser type, and basic usage data

We do not knowingly collect sensitive personal data unless required by law or explicitly provided by you.


How We Use Your Information

We use your information to:

  • Respond to enquiries and provide requested services

  • Arrange consultations, conversions, rentals, or training programs

  • Communicate updates related to our services

  • Improve our website, services, and customer experience

  • Meet legal, regulatory, or administrative requirements

We do not sell, rent, or trade your personal information to third parties.


Data Storage and Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

Personal data is stored only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable laws and regulations in Indonesia.


Sharing of Information

We may share your information only in limited circumstances, such as:

  • With trusted partners or service providers involved in delivering our services

  • When required by law, regulation, or government authority

  • To protect our legal rights, safety, or property

All third parties are required to handle your information responsibly and in accordance with applicable data protection laws.


Cookies and Website Analytics

Our website may use cookies or similar technologies to understand website usage and improve functionality.

You can choose to disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.


Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal data, subject to legal obligations

  • Withdraw consent for data processing where applicable

Requests can be submitted by contacting us using the details below.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.


Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised date.


Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us:

Electric Wheel
PT Roda Elektrik Gemilang
Jl Antasura No.50, Denpasar, Bali, Indonesia
Email: contact@electricwheel.id
Website: electricwheel.id